As Mid Carolina CU continues its commitment to provide the most effective and secure operating environment for home banking, it is necessary to update the multi-factor authentication (MFA) information for each member. Multi-factor authentication includes each member’s security questions, passphrase, and secure image that was selected when first enrolling in home banking.
On May 12th, the old MFA information will be removed which will result in the need for each member to re-enroll in MFA. A Frequently Asked Questions (FAQ) will be provided via statement insert, email and our website, see below, about this upcoming change. Please be assured that if you have any issues logging into home banking after May 12th, the staff at Mid Carolina CU will be here to assist.